Customer support
Zendesk: Help desk and customer service software. These tools do a similar job: indie picks from our Friday drops and open source projects, each one chosen by a person.
Updated How we pick
4 alternatives to Zendesk
Built by small, independent teams
Live chat and a shared inbox for customer support
Best for Small teams chatting with customers
crisp.chat ↗Free plan, paid plans
Free to use, and you can host them yourself
Customer support inbox with live chat
Best for Startups handling support across channels
Building an alternative to Zendesk?
Get it in front of people who want to try it. Free for makers.
Submit your toolHelp desk and ticketing system
Best for Support teams managing lots of tickets
zammad.org ↗GitHub ↗Free self-hosted, paid hosting
Lightweight shared inbox help desk
Best for Small teams answering support email
freescout.net ↗GitHub ↗Free and open source
