Customer support
Intercom: Customer messaging, live chat and support platform. These tools do a similar job: indie picks from our Friday drops and open source projects, each one chosen by a person.
Updated How we pick
4 alternatives to Intercom
Built by small, independent teams
Live chat and a shared inbox for customer support
Best for Small teams chatting with customers
crisp.chat ↗Free plan, paid plans
AI support chatbot trained on your website content
Best for Businesses reducing repeat support tickets
sitegpt.ai ↗Starter $39/mo billed yearly ($59 monthly)
Free to use, and you can host them yourself
Building an alternative to Intercom?
Get it in front of people who want to try it. Free for makers.
Submit your toolCustomer support inbox with live chat
Best for Startups handling support across channels
chatwoot.com ↗GitHub ↗Free self-hosted, paid cloud plans
Lightweight shared inbox help desk
Best for Small teams answering support email
freescout.net ↗GitHub ↗Free and open source